Sample Service: Products in stock can be shipped within 1 day. Customers afford the express charges. For logo customization details, please contact our sales team.
Customization Policy: Depending on the order quantity, part or all of the customization fee can be returned.
Quality Assurance: Our professional team controls product quality throughout the entire process. All products are thoroughly inspected by QC before shipping. If you have any quality concerns after receiving the goods, please contact us and we will provide updates within 24 hours (if there is a verified quality problem, we will offer the same quantity in your next order).
Frequently Asked Questions
Q1
Are you a manufacturer or a trader?
We currently have 2 factories, where raw materials and finished products are produced in our own facilities. OEM & ODM services are fully available.
Q2
When can I get the quotation?
Our online support hours are 8:00 to 23:00 (Pacific Time: 0:00 to 15:00). We will reply to your inquiries within two hours. To receive an accurate quotation, please provide your detailed requirements, including color, size, logo, and packaging.
Q3
Can you do customized designs for us?
Yes, we have experienced designers and a dedicated development team to realize designs based on your specifications. The process typically takes 1 to 7 working days.
Q4
Can you provide customized services for small orders?
Yes, 1 piece is acceptable for customized service.
Q5
What is your payment term?
We accept T/T, PayPal, and Trade Assurance. For orders below 3,000 USD, full payment is required. For orders of 3,000 USD and above, a 30% advance payment is required, with the balance cleared prior to shipment.
Q6
How is the product quality controlled?
Our professional team controls product quality throughout the entire process. All products undergo strict QC inspection before shipping. We guarantee updates within 24 hours for any post-purchase concerns.
Welcome to visit our factory. We look forward to establishing a win-win cooperation with you in the future.