Q1: Can I put my own brand logo/trademark on the items?
A: We can customize it according to your requirements. Please send your logo to us, and we will advise on the best size and position for the print.
Q2: What is your custom sample policy and production time?
A: Usually the sample fee can be refunded upon bulk order confirmation. Sample production time typically takes 5-7 days.
Q3: Can you provide customized packaging service?
A: Yes, we can customize all kinds of packaging, including paper cards, printed bags, and cloth labels to suit your branding needs.
Q4: How about the shipping and delivery?
A: For small packages, we recommend express air shipping (DHL/UPS/FEDEX/TNT). For bulk orders, sea freight is a cost-effective choice for non-urgent shipments.
Q5: What is the Minimum Order Quantity (MOQ)?
A: The MOQ depends on the specific product and customization requirements. Please contact our support team for the specific MOQ of the items you are interested in.
Q6: How is the quality of the products ensured?
A: We implement strict quality control processes throughout production, from raw material selection to final inspection, to ensure every item meets high standards.
Fren Fashion
