Q1.
Can I get a free sample?
For the first cooperation, we need to charge for the samples and shipping fee. The sample fee will be fully refunded when the official order is confirmed. For our established customers, we will send new designs as needed for free.
Q2.
Can we use our own logo or design for stickers and products?
Yes, you can. Please contact our sales representatives to share specific requirements and details about your custom logo or designs.
Q3.
Can you provide me with your product catalog?
Yes, please let us know which kinds of items you prefer and provide us with more information. We will provide you with the latest product catalog along with competitive pricing.
Q4.
What services can you provide?
We offer quick response services within 24 hours. Additionally, with our in-house design team and professional R&D department, we can assist in developing new items tailored specifically to your custom designs.
Q5.
Is this travel backpack approved for airline carry-on?
Yes. The 20L backpack measures 40x20x25cm, designed to meet Ryanair's maximum personal item dimensions and fitting the requirements for 94% of global airlines as underseat cabin luggage.
Q6.
Is the backpack waterproof and durable?
Absolutely. The backpack is manufactured from high-quality, water-resistant nylon fabric. It features heavily reinforced padded straps, comfortable handles, and durable heavy-duty zippers built for long travel use.