Frequently Asked Questions
Q
How to cooperate with our factory?
Step 1
Send inquiry to us.
Step 2
Quotation and negotiation.
Step 3
Sampling for approval.
Step 4
Confirm and deposit payment.
Step 5
Mass production with strict quality control.
Step 6
Shipment after customer inspection.
Step 7
After-sales services and maintenance.
Q
Are you a trading company or real factory?
We are a real factory. We have obtained import and export license. In cooperation with us, our goods quality is guaranteed and your money is safe.
Q
Can your factory accept OEM orders?
Yes, we can handle OEM orders customized strictly to your specific requirements.
Q
Can I see the sample before placing a mass production order?
Yes, a pre-production sample will be sent for your evaluation. Mass production will not proceed until your sample is approved.
Q
How do you guarantee your products' quality?
We have obtained BSCI and ISO9001 certificates. We enforce strict quality control, from the selection of raw materials to final production. If any quality issues arise, please contact our after-sales team for a satisfactory solution!