FAQ
Q
What information do you need from me to provide you with an accurate quote that will not change or have no hidden fees?
We would be very grateful if you could provide us with the following information about your goods:
- #1. Product Name.
- #2. Quantity of Cartons.
- #3. Gross Weight and Dimensions of Cartons.
- #4. Detailed Destination, including Country and Postal Code.
- #5. Expected Shipping Options and Estimated Time of Arrival at Destination After Shipment.
- #6. Does the Product Contain Liquids, Magnetic Materials, or Battery Components?
- #7. Product Image.
- #8. Goods Ready Date.
Having this information will enable us to provide you with an accurate shipping quote that meets your specific needs. If you have any questions or concerns, please feel free to contact us. We look forward to serving you and providing you with the best shipping solutions.
Q
Can I send goods from different suppliers to your same warehouse?
Yes, we will repackage the goods you send and ship them to your destination.
Q
I need to put Amazon labels on my goods for better access to Amazon warehouses. Can you help me?
Yes, Of course, not only Amazon labels, but other types of labels will also be affixed to your goods free of charge.
Q
My supplier doesn't have export rights. Can you help me export the goods?
No problem, we can. We can handle the export license, complete the customs procedures, and ship the goods to you.
Q
How can I pay you?
You can pay us via bank transfer (T/T), Western Union, etc.
Q
When Shall i pay you?
Commonly, you need to pay us before the shipment.