Frequently Asked Questions (FAQ)
What are the fees for your 1688 procurement agency services?
Our service fees consist of a 3% agency fee plus a 2% platform handling fee. We handle the process of supplier negotiation and order processing.
How do you verify and inspect product quality?
For first-time orders, we offer a pre-shipment inspection at our facility to verify quality prior to bulk purchasing. For larger orders, our dedicated Quality Control team can conduct on-site factory inspections to ensure standard compliance.
Where are your warehouses located and where do you ship to?
We operate from our Yiwu and Shenzhen warehouses. We provide global shipping services, delivering goods from China to destinations all over the world.
What products can I purchase through your agency?
You can source a wide variety of items including hot dropshipping products, popular toys, clothing, fashion accessories, pet supplies, and much more.
What are the accepted payment methods and currencies?
We accept payments in USD and RMB. The accepted payment types include Remittance, Credit Card, Electronic Payment, L/C, T/T, PayPal, Wise, and Payoneer.
Do you support product and packaging customization?
Yes, we support customization options. We cooperate with the best factories to meet your custom specifications, including support for customized logos and specialized product packaging.