● FAQ
1. Are you a manufacturer?
Yes, we are a manufacturer with over 20 years of experience, ensuring competitive prices and high quality.
2. How is quality control handled?
Quality control is our top priority. Every product undergoes strict testing and processing throughout the production stages before packaging.
3. Can I request product samples?
We are happy to provide samples for quality assessment. Sample costs are charged upfront and will be refunded upon placing a formal order.
4. What is the standard delivery time?
In-stock items are typically dispatched the next day. Customized products require approximately 15 days after deposit confirmation.
5. What payment terms do you accept?
We accept payment via T/T (30% deposit, 70% balance at sight of BL copy) or L/C at sight.
6. Do you provide OEM services?
Yes, we offer OEM services. Please provide your logo or design specifications, and we will handle the rest.