FAQ
Q1: Can I put my own brand logo/trademark on the items?
We can customize it according to your requirements. Please send your logo to us to check first, and tell us the size and position of the logo.
Q2: What's your custom sample policy and production time?
Usually the sample fee can be refunded. When the bulk order starts, the sample production time is 5-7 days.
Q3: Can you provide customized packaging service?
Yes, we can customize all kinds of packaging, including paper cards, printed bags, and cloth labels to suit your branding needs.
Q4: How about the delivery for small and bulk orders?
For small packages, we recommend the fastest airway by DHL/UPS/FEDEX/TNT. For bulk orders, seaway will be a cost-effective choice when it is not urgent.
Q5: What is your minimum order quantity (MOQ)?
Our standard minimum order quantity is 100 pieces per design, though we can discuss smaller quantities for initial sample orders.
Q6: What payment methods do you accept?
We accept various payment methods including T/T, Credit Card, and other secure payment options to ensure a smooth transaction process.
Fren Fashion
