Q1: Can I put my own brand logo on the items?
A: Yes, we offer customization. Please send us your logo, size, and desired placement, and we will verify the production requirements for you.
Q2: What is your sample policy and production time?
A: Sample fees are generally refundable upon bulk order placement. Standard sample production time is approximately 5-7 days.
Q3: Do you provide customized packaging services?
A: Absolutely. We can customize various packaging options, including paper cards, printed bags, and cloth labels to suit your branding needs.
Q4: How about shipping and delivery?
A: For small packages, we recommend express air freight (DHL/UPS/FEDEX/TNT) for speed. For larger bulk orders, sea freight is a cost-effective choice for non-urgent shipments.
Q5: What are your payment terms?
A: We accept multiple payment methods to ensure a secure and convenient transaction process. Please discuss specific terms with our sales representative.
Q6: How do you ensure product quality?
A: We implement strict quality control procedures throughout the production process, from raw material inspection to final packaging checks, to ensure high standards.