Q1:
Can I put my own brand logo/trademark on the items?
A: We can customize it according to your requirements. Please send your logo design to us to check first, and specify the desired size and position of the logo.
Q2:
What's your custom sample policy and production time?
A: Usually the sample fee can be refunded when the bulk order starts. The sample production time typically takes 5-7 days.
Q3:
Can you provide customized packaging service?
A: Yes, we can customize all kinds of packaging, including paper cards, custom printed bags, and cloth labels to suit your brand identity.
Q4:
How about the delivery and shipping methods?
A: For small packages, we recommend fast air freight via DHL/UPS/FEDEX/TNT. For bulk orders, sea freight is a highly cost-effective choice when the delivery is not urgent.
Q5:
What is the minimum order quantity (MOQ) for custom designs?
A: Our standard MOQ for customized orders starts from 100 pieces or sets depending on the specific product specifications and customization complexity.
Q6:
How do you guarantee the product quality before shipping?
A: We implement a strict quality control inspection process at every stage of production, and run final checks prior to packaging to ensure all products meet global export standards.
Fren Fashion
